We listen, we discuss, we advise. Sounds obvious but we listen to your ideas, plans and objectives for your business. We then select the best solution to fit. We don’t shoehorn projects and if we feel we’re not a good fit we’ll be honest and tell you from the outset.
Mast Digital Africa provides process consulting services to clients through process definition, process implementation, audit, and process training for efficient and effective results.
Information security management for IT and IT-related services is an important area of concern for organizations. Mast Digital Africa has established stringent information security measures to ensure confidentiality of information, business continuity, and to avoid business damage by preventing and minimizing the impact of cyber security incidents. We are subject to the globally recognized ISO 27001 information security standard.
Our Quality Improvement Program is based on business needs, technology changes, customer feedback, suggestions from practitioners, and process performance. We have undertaken various initiatives such as implementing an organization-wide defect prevention program, metrics program, process automation, and introduction of new tools. Mast Digital Africa has also institutionalized processes that enable the transition to new technologies and encourage continuous process improvement.
Mast Digital Africa has enhanced its delivery capabilities by introducing and improving upon industry best practices. We ensure high levels of customer satisfaction by combining our domain and technical expertise with our delivery capabilities. Mast Digital provides value additions for improving the performance of outsourced systems, reducing problems and failures, and improving stability. We implement processes rigorously and our people are trained to be methodical and process-driven. With a keen focus on quality.